Privacy Policy

Privacy Policy 

This Policy was last updated on 19 July, 2022

This privacy policy will help you understand how Ready Set Plumb Pty Ltd ABN 76 167 172 394 (“we”, “us”, “our”) uses and protects the data you provide to us when you visit and use our website https://www.readysetplumb.com.au

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Privacy Act)

Your consent

By using this Website you agree with the terms of this Privacy Policy and consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy, the Privacy Act and other applicable privacy laws.

Collection of Your Personal Information

We only collect personal information relevant to our business relationship with you so that we can provide our services and products. We may collect your personal information:

  • directly from you including via telephone or email
  • when your register on our website;
  • when you place an order or service request with us;
  • where you access and interact with our website;
  • from other sources including a third party such as credit reporting; and
  • any correspondence we receive from you.

Why We Collect Your Data

We collect, hold and disclose your personal and credit information for the following purposes:

  • as a necessary part of providing our goods and services to you;
  • to promote and market our products and services to you or provide you with information that we believe may be of interest to you (unless as directed otherwise);
  • to personalise and customise your experiences with our website;
  • to help us research the needs of our customers and to market our goods and services with a better understanding of your needs and the needs of customers generally;
  • to allow us to provide advertising material to you regarding us, our clients, and other business partners (unless as directed otherwise); and
  • other purposes related to any of the above.

We will only use your information for the purposes for which it was collected (“primary purposes”) or a purpose related to the primary purpose, if this use would be reasonably expected by you, or otherwise, with your consent.

 

How do we protect visitor information?

Ready Set Plumb is committed to securing your data and keeping it confidential. We have taken all reasonable steps in order to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

We only provide articles and information. We never ask for credit card numbers.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Our Cookie Policy

In order to understand how our Website is being used and in order to tailor the information we provide to you, we may save a small text file onto your computer or mobile device when you visit our site known as Cookies. Cookies are an important way of ensuring that the information we provide to you is relevant and to ensure that we are communicating with you in the most efficient way. If you do not want us to use Cookies, you can adjust your browser settings to prevent us from using Cookies.

The data we collect by using cookies is used to customise our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

These tools are an important way for us to improve our services and our Website.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, unless authorised by law.

Third-party links

We do not include or offer third-party products or services on our website.

Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

 

Accessing, Updating and Correcting your Personal Information:

  • You have the right to request access to any of Your Personal Information which We are holding.
  • You have the right to request that any of Your Personal Information which We are holding be updated or corrected.
  • In order to request access, an update or a correction to Your Personal Information, you may contact us using the details at the end of this Privacy Policy.
  • In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us using the information below.
[email protected]

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email, or email us at [email protected] and we will promptly remove you from ALL correspondence.

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